We have had their service for so many years and things were fine. I don’t know what’s happened in the past 7 years, (especially the last 2 years)but they have gone down hill. They are terrible at getting back to you about anything. We pay for the best package and thought it would cover it all. Nope! We still have all the things running around. Cockroaches and black widows.. all kinds of bugs and even see mice outside still. We treat it ourselves and some how manage to make it better. But when I’ve asked them about treating it, they just do their quick spray and that’s it. Hardly ever take webs down. Honestly, it’s a poor job. My husband does a way better job. We are locked in for another few months. We will never use them again. Every question I ask, they never respond. They are terrible at communicating! Sad, bc we are loyal customers. My Dad used them for his businesses and gave them a lot of new customers. Do not get in a contract with them.
Horrible service. I am going to call them right now for my mother in law who is disabled and who has been virtually ignored for her questions and lack of service. We will not be paying the bill as no pests have been controlled. I have Adam on video not spraying the entirety of her property even though I personally spent hours making it accessible. Multiple treatments with no effect. I am going to demand to know the potency and chemical composition of their product as well so I know exactly what ISNT working for anything in my yard. Pinchers, wood ants, sugar ants, bull crickets, water beetles. Horrible horrible service. I'll take care of my mother in law myself with home depot products after this fiasco.
Good service. There was an issue with my phone number, which made their be a disconnect between the tech and I as far as when he was going to arrive. However, he arrived within the window of time and took care of my issues.
Dispatched someone inexperienced in ranch property at first, but demonstrated to me that they do have a commitment to getting things right. Edward is expert and professional, and has made a huge difference in reducing the ground squirrel population here.
Very good reliable service especially for commercial property. They are very eco-friendly.Their management is very helpful if problems are not addressed promptly.I really appreciate this is a family runner locally owner company.Thank you.
My experience has been good, I've been with AAI for at least 8 years... Lately, I believe that the strength of the spray has changed... Even after they spray, I see spiders and pincher bugs...I do like their service, which is why I stay with them.
I have been with AAI for over a year and my service representative Robert is always on time and does a thorough job with the maintenance of keeping pests away! Definitely worth trying them out, you. will be satisfied.